The challenge
When rapid growth strained their in-house fulfilment operations, this e-commerce client faced mounting challenges:
Increasing delays in order dispatch
Frequent inventory discrepancies
Rising operational costs
Declining customer satisfaction scores
Our solution
TW International implemented a comprehensive fulfilment solution:
Strategic warehouse setup optimized for e-commerce
Custom inventory management system
Streamlined picking and packing processes
Quality control protocols & processes
The results
Significantly reduced order processing time
98% order accuracy rate
Substantial decrease in fulfilment costs
Improved customer satisfaction ratings
Reduced operational stress for client team